Rescheduling
You can reschedule a site inspection or installation by contacting us at least [24 hours] before the agreed time.
Cancelling before work starts
If you cancel after accepting a quotation but before installation work begins, any advance paid will be refunded, less the cost of any materials specifically procured for your installation and any completed site-inspection charges [confirm terms].
If we cannot install
If our assessment shows your site cannot be made safe for installation, or we cannot complete the work for reasons within our control, you will receive a refund of amounts paid for work not carried out.
How refunds are paid
Approved refunds are made to the original payment method, normally within [7–10] working days of approval.
Contact
Send cancellation or refund requests to hello@amphive.in with your name, phone number and quotation reference.